Yes! Upon sign up of a new account and the purchase of a shared hosting plan, you have 30 days to request a full, no questions asked refund. VPS, Dedicated Server, and add-on item sales are final and the 30 day policy does not apply.
We do not offer a free trial on any hosting plans, vps, dedicated servers, or add on products. However, we do offer a 30 day no questions asked money back guarantee on shared hosting and reseller hosting plans.
Yes! All shared and reseller hosting plans are set up immediately once your payment is processed. VPS plans usually take from 1 to 6 hours to complete set up and Dedicated Server plans take from 6 to 12 hours to complete set up once your payment is received. Additional IP's can take up to 12 hours.