Frequently Asked Questions

Learn more about SiteRack.us

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

Pre-Sales Questions

Thinking about hosting with SiteRack.us?

SiteRack.us officially launched in January of 2018.

Yes! Upon sign up of a new account and the purchase of a shared hosting plan, you have 30 days to request a full, no questions asked refund. VPS, Dedicated Server, and add-on item sales are final and the 30 day policy does not apply.
We do not offer a free trial on any hosting plans, vps, dedicated servers, or add on products. However, we do offer a 30 day no questions asked money back guarantee on shared hosting and reseller hosting plans.
Yes! All shared and reseller hosting plans are set up immediately once your payment is processed. VPS plans usually take from 1 to 6 hours to complete set up and Dedicated Server plans take from 6 to 12 hours to complete set up once your payment is received. Additional IP's can take up to 12 hours.
We accept all major credit cards and PayPal.
Yes! Simply open a ticket and let us know what you need. We will put together our very best offer and send you a quote.
SiteRack.us offers Shared Hosting, Reseller Hosting, VPS Servers, Dedicated Servers, Dedicated IP addresses, SSL Certificates, and many other items to make your hosting experience productive and easy.
Simply open a ticket and we will respond, usually within an hour.

Copyright © 2018 - All Rights Reserved.