Important Legal Agreements
SiteRack.us provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of SiteRack.us are subject to the following terms of service:
You agree to use all SiteRack.us services and facilities at your own risk. SiteRack.us specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall SiteRack.us be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.
Customer agrees that it shall defend, indemnify, save and hold SiteRack.us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against SiteRack.us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless SiteRack.us against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with SiteRack.us's servers.
SiteRack.us reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement or any defective products sold to customer from SiteRack.us's servers. SiteRack.us shall be the sole judge of what violates this Policy.
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days we would be happy to provide you with a full refund for shared and reseller hosting accounts. VPS servers, Dedicated servers, and all other add-on items are nonrefundable (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).
We accept Major Credit Cards and PayPal. For webhosting plans, we will setup your account after payment is received and processed. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
All accounts are billed according to the dates on which they were first activated. If you do not pay for service renewal within 5 days after your due date, your account will be suspended. If you do not pay for service renewal within 30 days after deactivation, your account will be terminated. You will receive an email reminder at least 5 days before deactivation.
Acceptable Use Policy
All services provided by SiteRack.us may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless SiteRack.us and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornographic sites are allowed on SiteRack.us servers. This includes sites that include sexually explicit movies/videos or contain hardcore images and/or advertising. All pornographic sites hosted on SiteRack.us servers must abide by the Federal, State, and Local Laws of the United States. Any illegal content found on SiteRack.us servers will be immediately removed and the site owner/account holder will be reported to Federal Authorities.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that SiteRack.us shall not be liable for any damages arising from such causes beyond the direct and exclusive control of SiteRack.us.
Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality in any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content--Certain types of content are not allowed on our network. We do not host illegal adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
Limitation of Liability
SiteRack.us shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from SiteRack.us servers going off-line or being unavailable for any reason whatsoever. Furthermore, SiteRack.us shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of SiteRack.us servers. All damages shall be limited to the immediate termination of service.
SiteRack.us cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by SiteRack.us are resold. Thus, certain equipment, routing, software, and programming used by SiteRack.us are not directly owned or written by SiteRack.us. Moreover, SiteRack.us holds no responsibility for the use of our clients accounts. If any terms or conditions are not followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as SiteRack.us sees fit. Unless otherwise specified, all services are non-refundable. This includes but is not limited to web design, domain names, custom services, and paid SSL certificates. FURTHERMORE, SiteRack.us retains the right to change any or all of the above Policies, Guidelines, and Disclaimers without notification.